24 Hour Fitness® Earns National Better Business Bureau Accreditation for Every Location

Fitness Leader Achieves A+ Rating at More than 420 Clubs Nationwide


SAN RAMON, Calif. - December 16, 2010

24 Hour Fitness, the largest privately U.S. fitness club chain and leading health club industry pioneer, has earned national accreditation from the Better Business Bureau (BBB) and an A+ rating for more than 420 club locations.
“We are very proud of achieving an A+ rating and will continue to focus on providing clean, friendly, and well-maintained clubs for a great value to our members and guests,” said Carl Liebert III, chief executive officer for 24 Hour Fitness. “As a team, we have committed to uphold the high standards of the BBB and will continue to be responsive to the evolving needs of our members”

The BBB’s accreditation identifies 24 Hour Fitness as actively compliant with the bureau’s accreditation standards, which includes an ongoing commitment to ensuring member satisfaction. Having proven its commitment to promptly and adequately responding to member inquiries, the bureau has affirmed that 24 Hour Fitness lives up to the rigid standards of excellence the BBB has established for the benefit of consumers across the nation. An A+ is the highest rating on the BBB’s Reliability Report and reflects the bureau’s level of confidence in 24 Hour Fitness and its dedication to operating in a trustworthy and accountable fashion.

“The Better Business Bureau applauds companies such as 24 Hour Fitness that commit to achieving national accreditation and upholding the BBB Standard of Trust,” said Sheryl Bilbrey, president and chief executive officer of the Better Business Bureau of San Diego and Imperial Counties.

For more information about the Better Business Bureau and its accreditation standards or procedures, please visit bbb.org. Call 1-800-224-0240 or visit 24hourfitness.com to find a 24 Hour Fitness club near you.

About 24 Hour Fitness

Headquartered in San Ramon, Calif., 24 Hour Fitness is a leading health club industry pioneer, serving nearly four million members in more than 400 clubs across the U.S. For more than 30 years, the company has been dedicated to helping members change their lives and reach their individual fitness goals. With convenient club locations, personal training services, innovative group exercise classes and a variety of strength, cardio and functional training equipment, 24 Hour Fitness offers fitness solutions for everyone.   

Please call 1-800-224-0240 or visit 24hourfitness.com for more information and to find the club nearest you. 

About the Better Business Bureau

As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reports on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.

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