…cancel my 24GO PlusTM subscription? A: Go to settings on your phone and tap on your profile. Tap Subscriptions and then tap the subscription you want to manage. Tap Cancel Subscription. If you don't see Cancel, the subscription is already canceled and won't renew. Q: Is there a trial period for 24GO…
…a reservation. Q: How do I cancel a reservation? A: Open the 24GO app. Your upcoming reservation will be displayed on the GO screen. From there, click "Manage" then tap "Cancel". Q: Do reservations need to be cancelled by a particular time? A: We ask that you cancel at least one hour before your…
…Hour Fitness club using the free 24GO app. To check-in touch-free: Download our 24GO app from the App Store or Google Play here. Add a photo and enable location services to set up Touch-Free Check-in before you arrive. When you arrive at the club, open your 24GO app and tap Check Into Club. Show the…
…remaining access time on a cancelled membership. Initially, you will need to make a workout reservation to work out at some locations. For specifics about club workout reservations, please refer to the FAQs section that refers to workout reservations and using our 24GO app. NEW SAFETY PROTOCOLS What…